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COMPASS BANK

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Compass Bank is a financial institution. The headquarters is based in Sunbelt. The bank operates 420 full-service banking centers 166 of which are in Texas, 90 - in Alabama, 76 - in Arizona, 44 - in Florida, 33 - in Colorado and 11- in New Mexico. Compass Bank is an affiliate of Compass Bancshares, Inc. Together with three other U.S. banking companies of BBVA, Compass is considered to be the largest regional bank of the Sunbelt region and is one of the top 25 banks in the United States by total deposits.

Compass Bank is a Member FDIC and an Equal Housing Lender.
Please try to contact COMPASS BANK Customer Service directly prior to posting any complaints on this site.

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COMPASS BANK Complaints & Reviews

COMPASS BANK Reviews

Anonymous
COMPASS BANK refi nightmare
5.0 15 South 20th Street BirminghamAlabama35233 1-800-COMPASS, (1-800-266-7277) http://www.bbvacompass.com/contact/

Started refi first week of jan. closed march 15. closing fees were twice what the loan officer quoted. they made us jump through their hoops needing more info more more info inc...

#306805
Mar 22, 2012
158

Anonymous
COMPASS BANK (THE SHARKS)
5.0 15 South 20th Street BirminghamAlabama35233 1-800-COMPASS, (1-800-266-7277) http://www.bbvacompass.com/contact/

The worse I did choosen compass bank as the creditor of my house, the do not give help or give options,not to loose your house, I loose my job and I sked them for an extension of $...

#281284
Dec 13, 2011
188

Anonymous
COMPASS BANK Phoenix AZ
5.0 15 South 20th Street BirminghamAlabama35233 1-800-COMPASS, (1-800-266-7277) http://www.bbvacompass.com/contact/

DO NOT BANK HERE, I HAD DIRECT DEPOSIT AND CHARGED ME A TON OF NSF AND RETURNED MY RENT CHECK. IF YOU CAN AVOID THIS BANK PLEASE DO SO THEY DID NOT CARE AT ALL AND COULD NOT GIVE A...

#254119
Aug 08, 2011
414

Anonymous
COMPASS BANK
5.0 15 South 20th Street BirminghamAlabama35233 1-800-COMPASS, (1-800-266-7277) http://www.bbvacompass.com/contact/

Dont use this bank!!!!! Had 1902.00 deposit in my checking account on 7/5/2011 had two pending transacions that had no posted to my yet but the money was there.The so I thought eve...

#247303
Jul 06, 2011
407

YogaDown...
COMPASS BANK - Truly one of the worst companies ever
5.0 15 South 20th Street BirminghamAlabama35233 1-800-COMPASS, (1-800-266-7277) http://www.bbvacompass.com/contact/

BBVA Compass bank has lost my business due to their extremely poor customer service and unwillingness to work with me on many issues. The last issue came when there was a magical "...

#209582
Dec 01, 2010
573

Anonymous
COMPASS BANK - They lost my business after 21yrs over a 26$ overdraft fee
5.0 15 South 20th Street BirminghamAlabama35233 1-800-COMPASS, (1-800-266-7277) http://www.bbvacompass.com/contact/

Ive been Banking with Compass for 21yrs as my Parents did never had a problem with the bank until I went over 26 Dollars and the Bank charged an overdraft fee, I then found out the...

#179258
Apr 21, 2010
722

Anonymous
COMPASS BANK still charing NSF after account closed
5.0 15 South 20th Street BirminghamAlabama35233 1-800-COMPASS, (1-800-266-7277) http://www.bbvacompass.com/contact/

After numerous issues with the ways that compass bank does not do "real time" transaction processing. I closed my account. 10 days later I get a call that there is a problem with...

#176085
Mar 24, 2010
1305

Gumby@
Stay away from COMPASS BANK
5.0 15 South 20th Street BirminghamAlabama35233 1-800-COMPASS, (1-800-266-7277) http://www.bbvacompass.com/contact/

Applied a new checking account 1wk ago from BBVA Compass bank. Called three times to be able to set up online login. Initial deposit was withdrew from another bank on Nov. 23. Mone...

#162847
Nov 25, 2009
621

Macknjan...
COMPASS BANK - Automated service not updated for customers on weekends.
5.0 15 South 20th Street BirminghamAlabama35233 1-800-COMPASS, (1-800-266-7277) http://www.bbvacompass.com/contact/

I have the same problem as everyone else, but also your balance can be 169.00 on Saturday morning, and they say they do not do transations on the weekend, so you feel you are safe ...

#147900
Apr 22, 2009
1288

Kathleen...
COMPASS BANK sucks- they hold your deposits then charge you nsf charges even though the money was in
5.0 15 South 20th Street BirminghamAlabama35233 1-800-COMPASS, (1-800-266-7277) http://www.bbvacompass.com/contact/

I deposited my check on fri after 3pm. My understanding was that it would post on Mon morning. well now the charge me nsf charge because my mortgage check came in yet on my online ...

#140547
Oct 22, 2008
2037

DECKMAN2...
COMPASS BANK - nsf from date of check not when cleared
5.0 15 South 20th Street BirminghamAlabama35233 1-800-COMPASS, (1-800-266-7277) http://www.bbvacompass.com/contact/

Compass bank is a joke - I have been banking there for years no more, thay now charge nsf fees on the date of the check not the date the check clears. So if you accidently write th...

#136515
Sep 23, 2008
1714

Tbreeze77
Please stay away from COMPASS BANK !!!
5.0 15 South 20th Street BirminghamAlabama35233 1-800-COMPASS, (1-800-266-7277) http://www.bbvacompass.com/contact/

This is the worse bank ever! My husband opened the account with them, unfortunately. We had our visa card stolen last year and we had to jump through 101 hoops with them to ...

#135039
Sep 11, 2008
1098

Itsmee
COMPASS BANK and Debit Cards don't mix!
5.0 15 South 20th Street BirminghamAlabama35233 1-800-COMPASS, (1-800-266-7277) http://www.bbvacompass.com/contact/

Most amazing story yet! I was at my local produce stand, and the owner accidentally rang up a debit charge as 273.10 instead of 27.31. He immediately (within 3 minutes) issued a cr...

#128661
Jul 23, 2008
829

Jstbg1s
COMPASS BANK Fraud
5.0 15 South 20th Street BirminghamAlabama35233 1-800-COMPASS, (1-800-266-7277) http://www.bbvacompass.com/contact/

I recently went to Compass and deposited $150 into my account. After having made that deposit, I made a charge to pay my cell phone payment. They then assessed numerous...

#128605
Jul 23, 2008
1968

Rnaderpo
COMPASS BANK The Worse Bank Ever
5.0 15 South 20th Street BirminghamAlabama35233 1-800-COMPASS, (1-800-266-7277) http://www.bbvacompass.com/contact/

To start Compass ATM machine ate my business debit card. I asked teller to look into it and she denied it. She flat out said there is no card in the ATM machine. The next day they ...

#113241
Feb 16, 2008
2287
Reviews 1-15 of 15

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A bank is a type of financial institution that acts as a payment agent for customers. It borrows and lends money. In the United States banks are not allowed to own non-financial companies. Banks operate as payment agents since they conduct checking or current accounts for customers, paying cheques, and collecting cheques deposited the current accounts. These financial stuctures offer almost all types of payment services. The activities of a bank can be subdivided into retail banking, private banking, business banking, and investment banking. Banks offer more commercial services which include: issue of banknotes (promissory notes issued by a banker and payable to bearer on demand); issuing bank drafts and bank cheques; providing documentary and standby letters of credit, guarantees, performance bonds, securities underwriting commitments and other forms of off balance sheet exposures; safekeeping of documents and other items in safe deposit boxes; currency exchange; sale, distribution or brokerage, with or without advice, of insurance, unit trusts and similar financial products as a financial supermarket

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