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COMPASS BANK

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14 complaints

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Compass Bank is a financial institution. The headquarters is based in Sunbelt. The bank operates 420 full-service banking centers 166 of which are in Texas, 90 - in Alabama, 76 - in Arizona, 44 - in Florida, 33 - in Colorado and 11- in New Mexico. Compass Bank is an affiliate of Compass Bancshares, Inc. Together with three other U.S. banking companies of BBVA, Compass is considered to be the largest regional bank of the Sunbelt region and is one of the top 25 banks in the United States by total deposits.

Compass Bank is a Member FDIC and an Equal Housing Lender. Please try to contact COMPASS BANK Customer Service directly prior to posting any complaints on this site.

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COMPASS BANK Complaints & Reviews
COMPASS BANK Reviews

Anonymous		 COMPASS BANK (THE SHARKS)

The worse I did choosen compass bank as the creditor of my house, the do not give help or give options,not to loose your house, I loose my job and I sked them for an extension of $...

#281284
Dec 13, 2011
 95

Anonymous		 COMPASS BANK Phoenix AZ

DO NOT BANK HERE, I HAD DIRECT DEPOSIT AND CHARGED ME A TON OF NSF AND RETURNED MY RENT CHECK. IF YOU CAN AVOID THIS BANK PLEASE DO SO THEY DID NOT CARE AT ALL AND COULD NOT GIVE A...

#254119
Aug 08, 2011
 269

Anonymous		 COMPASS BANK

Dont use this bank!!!!! Had 1902.00 deposit in my checking account on 7/5/2011 had two pending transacions that had no posted to my yet but the money was there.The so I thought eve...

#247303
Jul 06, 2011
 218

YogaDown...		 COMPASS BANK - Truly one of the worst companies ever

BBVA Compass bank has lost my business due to their extremely poor customer service and unwillingness to work with me on many issues. The last issue came when there was a magical "...

#209582
Dec 01, 2010
 408

Anonymous		 COMPASS BANK - They lost my business after 21yrs over a 26$ overdraft fee

Ive been Banking with Compass for 21yrs as my Parents did never had a problem with the bank until I went over 26 Dollars and the Bank charged an overdraft fee, I then found out the...

#179258
Apr 21, 2010
 592

Anonymous		 COMPASS BANK still charing NSF after account closed

After numerous issues with the ways that compass bank does not do "real time" transaction processing. I closed my account. 10 days later I get a call that there is a problem with...

#176085
Mar 24, 2010
 1061

Gumby@		 Stay away from COMPASS BANK

Applied a new checking account 1wk ago from BBVA Compass bank. Called three times to be able to set up online login. Initial deposit was withdrew from another bank on Nov. 23. Mone...

#162847
Nov 25, 2009
 538

Macknjan...		 COMPASS BANK - Automated service not updated for customers on weekends.

I have the same problem as everyone else, but also your balance can be 169.00 on Saturday morning, and they say they do not do transations on the weekend, so you feel you are safe ...

#147900
Apr 22, 2009
 922

Kathleen...		 COMPASS BANK sucks- they hold your deposits then charge you nsf charges even though the money was in

I deposited my check on fri after 3pm. My understanding was that it would post on Mon morning. well now the charge me nsf charge because my mortgage check came in yet on my online ...

#140547
Oct 22, 2008
 1792

DECKMAN2...		 COMPASS BANK - nsf from date of check not when cleared

Compass bank is a joke - I have been banking there for years no more, thay now charge nsf fees on the date of the check not the date the check clears. So if you accidently write th...

#136515
Sep 23, 2008
 1504

Tbreeze77		 Please stay away from COMPASS BANK!!!

This is the worse bank ever! My husband opened the account with them, unfortunately. We had our visa card stolen last year and we had to jump through 101 hoops with them to ...

#135039
Sep 11, 2008
 996

Itsmee		 COMPASS BANK and Debit Cards don't mix!

Most amazing story yet! I was at my local produce stand, and the owner accidentally rang up a debit charge as 273.10 instead of 27.31. He immediately (within 3 minutes) issued a cr...

#128661
Jul 23, 2008
 744

Jstbg1s		 COMPASS BANK Fraud

I recently went to Compass and deposited $150 into my account. After having made that deposit, I made a charge to pay my cell phone payment. They then assessed numerous...

#128605
Jul 23, 2008
 1612

Rnaderpo		 COMPASS BANK The Worse Bank Ever

To start Compass ATM machine ate my business debit card. I asked teller to look into it and she denied it. She flat out said there is no card in the ATM machine. The next day they ...

#113241
Feb 16, 2008
 2140
Reviews 1-14 of 14

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Banks
A bank is a type of financial institution that acts as a payment agent for customers. It borrows and lends money. In the United States banks are not allowed to own non-financial companies. Banks operate as payment agents since they conduct checking or current accounts for customers, paying cheques, and collecting cheques deposited the current accounts. These financial stuctures offer almost all types of payment services. The activities of a bank can be subdivided into retail banking, private banking, business banking, and investment banking. Banks offer more commercial services which include: issue of banknotes (promissory notes issued by a banker and payable to bearer on demand); issuing bank drafts and bank cheques; providing documentary and standby letters of credit, guarantees, performance bonds, securities underwriting commitments and other forms of off balance sheet exposures; safekeeping of documents and other items in safe deposit boxes; currency exchange; sale, distribution or brokerage, with or without advice, of insurance, unit trusts and similar financial products as a financial supermarket

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