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started refi first week of jan. closed march 15. closing fees were twice what the loan officer quoted. they made us jump through their hoops needing more info more more info including copy of our entire trust. what business is it of theirs how we want to be buried...
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#306805
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The worse I did choosen compass bank as the creditor of my house, the do not give help or give options,not to loose your house, I loose my job and I sked them for an extension of $700.00 dollars, they said no, I have paid the house for 17 years no late payments, now...
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#281284
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DO NOT BANK HERE, I HAD DIRECT DEPOSIT AND CHARGED ME A TON OF NSF AND RETURNED MY RENT CHECK. IF YOU CAN AVOID THIS BANK PLEASE DO SO THEY DID NOT CARE AT ALL AND COULD NOT GIVE A REAL TIME STATEMENT SHOWING MY MONEY. THEY RIP YOU OFF BIG TIME!!! I will go back to my...
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Anonymous
me

Dont spend money that isnt in your account and you wont get charged fees!!!!!!!!!!!!!! Dont blame the bank because you are ***! :eek :eek :roll :upset :? :?

#254119
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Compass Bank Account Review

COMPASS BANK
#708929
1.0
Details
NSF fee is charged and their online banking shows the NSF fee but not who the check payment was too. They mail you the NSF statement so they can collect more NSF fees. Instead of at least emailing you that you're overdrawn. Bank is sleazy.
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Account Access Review

COMPASS BANK
#497369
I am so frustrated trying to access my account online..There are 5 thousand different search engines..I can never find the right one!! I'm moving my account
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Dont use this bank!!!!! Had 1902.00 deposit in my checking account on 7/5/2011 had two pending transacions that had no posted to my yet but the money was there.The so I thought everything was fine until I look at my account today.Compass charged me (38.00x2=76$) even...
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Anonymous
Allen

I have banked with Compass for several years. I have not had any problems with them. I recently had a car accident and mother in law in hospital, but before the accident I ...

Anonymous
NACOLE

COMPASS SUCK..WHILE OTHER BANKS WILL LET YOU KNOW IF THERE ARE DEPOSITS PENDING( 1-2 DAYS BEFORE THE MONEY EVEN HIT YOUR ACCT)..NOT COMPASS, YOU WILL HAVE TO WAIT UNTIL THE MO...

#247303
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BBVA Compass bank has lost my business due to their extremely poor customer service and unwillingness to work with me on many issues. The last issue came when there was a magical "hold" for around $250 on my account due to some charge that wasn't showing up in the...
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Anonymous
BBVA Comp***

Hello, My name is Carolina Aramayo; I am a part of the social media team here at BBVA Compass Bank. On behalf of BBVA Compass, I would like to sincerely apologize for ...

#209582
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Ive been Banking with Compass for 21yrs as my Parents did never had a problem with the bank until I went over 26 Dollars and the Bank charged an overdraft fee, I then found out they were Charging me 7$ dollars a day for three weeks the Balance then became Three Hundred...
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Anonymous
Ben

You bounced a check you ***. This is entirely your fault and nobody elses. Don\'t blame the bank for your ignorance.

Anonymous
AL

You bounced a check - what do you want? Someday folks are goin g to learn that it\'s not a good idea to try to spend more money than what they have. :cry

#179258
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After numerous issues with the ways that compass bank does not do "real time" transaction processing. I closed my account. 10 days later I get a call that there is a problem with my account. An account that to my knowledge was closed. It turns out that an very...
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Anonymous
Vigil

its been ten years and my Father has passed away and they will not close account... been trying to close the account since 2001

Anonymous
screwed too

Well you up there can try and blame the consumer but I have an account that has been closed for 6 months and recently received three overdraft charges from compass bank. I clo...

#176085
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Applied a new checking account 1wk ago from BBVA Compass bank. Called three times to be able to set up online login. Initial deposit was withdrew from another bank on Nov. 23. Money is gone from another account but didn't show up in this new Compass checking account....
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#162847
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I have the same problem as everyone else, but also your balance can be 169.00 on Saturday morning, and they say they do not do transations on the weekend, so you feel you are safe to spend some of that 169.00, so you debit a few things maybe 100.00 so that should leave...
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#147900
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I deposited my check on fri after 3pm. My understanding was that it would post on Mon morning. well now the charge me nsf charge because my mortgage check came in yet on my online view this does not show. They know people getting free checking are on limited incomes so...
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Anonymous
Kristi

Compass doesn\'t seem to be for the customer anymore, especially after seeing some of these comments... I\'m closing my account and will be in their face if they try to charge...

Anonymous
Kelly

The same thing happened to me too! Their business is very unethical and unacceptable. They are now charging me 4 NSF fees because they were holding them. They will hold as man...

#140547
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