started refi first week of jan. closed march 15. closing fees were twice what the loan officer quoted. they made us jump through their hoops needing more info more more info including copy of our entire trust. what business is it of theirs how we want to be buried...Read more
The worse I did choosen compass bank as the creditor of my house, the do not give help or give options,not to loose your house, I loose my job and I sked them for an extension of $700.00 dollars, they said no, I have paid the house for 17 years no late payments, now...Read more
DO NOT BANK HERE, I HAD DIRECT DEPOSIT AND CHARGED ME A TON OF NSF AND RETURNED MY RENT CHECK. IF YOU CAN AVOID THIS BANK PLEASE DO SO THEY DID NOT CARE AT ALL AND COULD NOT GIVE A REAL TIME STATEMENT SHOWING MY MONEY. THEY RIP YOU OFF BIG TIME!!! I will go back to my...Read more
Compass Bank Account Review
NSF fee is charged and their online banking shows the NSF fee but not who the check payment was too. They mail you the NSF statement so they can collect more NSF fees. Instead of at least emailing you that you're overdrawn. Bank is sleazy.
Account Access Review
I am so frustrated trying to access my account online..There are 5 thousand different search engines..I can never find the right one!! I'm moving my account
Dont use this bank!!!!! Had 1902.00 deposit in my checking account on 7/5/2011 had two pending transacions that had no posted to my yet but the money was there.The so I thought everything was fine until I look at my account today.Compass charged me (38.00x2=76$) even...Read more
BBVA Compass bank has lost my business due to their extremely poor customer service and unwillingness to work with me on many issues. The last issue came when there was a magical "hold" for around $250 on my account due to some charge that wasn't showing up in the...Read more
Ive been Banking with Compass for 21yrs as my Parents did never had a problem with the bank until I went over 26 Dollars and the Bank charged an overdraft fee, I then found out they were Charging me 7$ dollars a day for three weeks the Balance then became Three Hundred...Read more
After numerous issues with the ways that compass bank does not do "real time" transaction processing. I closed my account. 10 days later I get a call that there is a problem with my account. An account that to my knowledge was closed. It turns out that an very...Read more
Applied a new checking account 1wk ago from BBVA Compass bank. Called three times to be able to set up online login. Initial deposit was withdrew from another bank on Nov. 23. Money is gone from another account but didn't show up in this new Compass checking account....Read more
I have the same problem as everyone else, but also your balance can be 169.00 on Saturday morning, and they say they do not do transations on the weekend, so you feel you are safe to spend some of that 169.00, so you debit a few things maybe 100.00 so that should leave...Read more
I deposited my check on fri after 3pm. My understanding was that it would post on Mon morning. well now the charge me nsf charge because my mortgage check came in yet on my online view this does not show. They know people getting free checking are on limited incomes so...Read more
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